About The Course
Recent events have shown that the relationship between government and citizens is in need of repair. In just the last few years, we have witnessed calls from all over the world, from the Arab Spring and Occupy Wall Street to the Open Government Partnership, for governments to become more open, accountable and responsive by deepening their engagement with citizens. As a result, interest in citizen engagement programs for effective development has gained momentum. This MOOC has been developed to explore what is meant by citizen engagement, and how it can be used to enhance development impact.
The 4-week course brings together a diverse range of experts to provide students with a comprehensive overview of citizen engagement. It begins by synthesizing the theories and concepts that underlie citizen engagement, and goes on to explore how citizens can engage in both policymaking and public service delivery. Finally, it investigates how recent innovations are shaking up the field, through detailing both successes and failures of these new approaches. Our presenters, leaders in academia, government, and civil society, provide a wide range of perspectives and real-world experience to give participants a deeper understanding of whether enhanced citizen engagement can truly enhance the process of development. Participants will also have the opportunity to collaborate with one another and design their own citizen engagement initiatives, thereby putting theories learned in the course into practice.
We have partnered with the London School of Economics (LSE), Overseas Development Institute (ODI) and Participedia, three leading institutions in the Citizen Engagement field, to collaborate on the design and facilitation of this course.
Frequently Asked Questions
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- Fill in your account information (name, e-mail, password) if you are not yet registered in Coursera
- As soon as you enroll in the course, you will receive a popup message as illustrated below. You will also receive a welcome email along with a link to a pre-course survey. You will receive a reminder email two weeks before the course begins.
- The next time you log into Coursera, you will see a “YOUR COURSES” section with the Engaging Citizens course on the list.
The official start date for the course is: March 15, 2015. The course is open for enrollment in advance, though the course site will only open on the start date.
- The course is presented and closed captioned in English. Click the “cc” button on the video to view captions. English proficiency is highly recommended for an optimal learning experience.
The course is offered over a four-week period covering the following topics:
Week 1: Citizen Engagement: What It Is and Why It Matters
Week 2: Engaging Citizens for Improved Policymaking
Week 3: Can Engaging Citizens Bring Better Services?
Week 4: Innovations in Citizen Engagement
To get the most out of this course, you should be an active learner. Access the lessons as often as possible. Review the videos and core readings, and complete the quizzes and peer assignments. It is also a great idea to engage with other participants through the discussion forums, meet ups and social media channels aligned with the course. For those in the Policy and Leadership track, applying what you learn in the citizen engagement project will also be vital to your learning.
Yes. If you successfully complete the course requirements, you will receive a Coursera Statement of Accomplishment (for students in the Citizen Engagement Champions track) or a Coursera Statement of Accomplishment: Distinction (for students in the Policy and Leadership track). See details in the ‘Course Tracks’ and ‘Assessment Structure’ sections above.
- No. If you are not concerned about formally completing the course and receiving a Statement of Accomplishment, you can dip in and out of the course, make connections with others, and learn something new. You are more than welcome to do this in whatever way makes the most sense for you.
- The course will be available on the published start date, March 15, 2015, and will run for four weeks. Thereafter, the course site will be available to review for registered students for twelve months.
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Since our MOOC offers a rich multimedia experience, a dial-up Internet connection may not be fast enough to provide a satisfactory experience. We recommend that you connect via a high-speed broadband internet connection with a minimum speed of 512 kbps.
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