The Art of Negotiation

Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones.

About The Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session.

Frequently Asked Questions

What can I earn for completing this course?
Students successfully completing this course on Signature Track can earn a verified certificate.

Will I receive university credit for this course?
At this time, university credit is not available for this course. 

What resources will I need for this class?
The course is self-contained. No additional texts or materials are required.

When do I need to complete the course by?
This course is offered in the On Demand format. That means all the videos, quizzes and other content are always available and there are no deadlines. You can complete the course at your own pace.

Recommended Background

No background is required; all are welcome!