Psychological First Aid

Learn to provide psychological first aid to people in an emergency by employing the RAPID model: Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition.

About The Course

Utilizing the RAPID model (Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition), this specialized course provides perspectives on injuries and trauma that are beyond those physical in nature. The RAPID model is readily applicable to public health settings, the workplace, the military, faith-based organizations, mass disaster venues, and even the demands of more commonplace critical events, e.g., dealing with the psychological aftermath of accidents, robberies, suicide, homicide, or community violence. In addition, the RAPID model has been found effective in promoting personal and community resilience.

Frequently Asked Questions

What resources will I need for this class? 
  • You do not need any additional resources beyond a computer.
Will I earn a certificate?
  • Learners who achieve a grade of 70% or higher can earn a statement of accomplishment.
Does this course contain anything disturbing?
  • The subject matter of this course requires the exploration of some traumatic situations and events that are potentially disturbing to some learners. For example, fires, floods, and violent crimes are occasionally referenced within the course. 

I've experienced a traumatic event. Is this course a place to seek and receive help?

  • No, this course is an opportunity to learn how to offer psychological first aid to others, not help yourself. It is not a suitable venue for seeking or receiving the help that you need. Rather we suggest that you contact your local mental health agency, or state associations for psychologists, psychiatrists, or social workers. They can often provide you with a list of resources, some at no cost, for receiving the help you need. For more urgent needs you should contact a local crisis telephone hotline, visit an emergency room, or simply dial 911 and ask for assistance.