About The Course
How can managers and leaders respond effectively to patient, client and community concerns and demands, while managing a highly skilled and mobile workforce, all within organisational, regulatory, budgetary and political constraints?
This course will look at these questions from the perspective of healthcare leaders and managers, practitioners and patients, and consider what the latest theory, practice and opinion leaders tell us about how to ensure a safe, efficient and equitable healthcare service.
By the end of this course, you should be able to:
- identify current challenges for healthcare services around the world and discuss the importance of effective management and leadership in relation to these issues
- discuss the emergence of management theories and their application to the health workforce
- outline leadership models and approaches and their use within the healthcare context
- review and reflect on health management competencies and consider their implications for your own practice
- compare tools and strategies to enhance organisational and workforce capacity
- examine the role of diverse, inter-professional teams in the delivery of safe high quality healthcare
- analyse and apply a range of approaches to management and leadership of individuals and teams within healthcare
- evaluate strategies for creating just and ethical workplaces.
Frequently Asked Questions
What resources will I need for this class?
You'll need a computer with an internet connection. You will need to set aside some time for reading and to reflect on the issues covered, whether that is alone in your journal or in the discussion forums, or ideally both.
How does this course compare with other courses?
This is a university level course. That said, you do not need a university degree to undertake the course. Almost everyone has had some experience of either being managed or managing, and everyone has had the opportunity to view what leadership looks and feels like – if not in healthcare, then in society in general. These insights, along with firsthand experience of the healthcare system, will provide you with a starting point for engaging with the material in this course. By the way, not all the people you will encounter in the course will have university degrees. Some have extensive practice experience – nurses who were hospital trained, and paramedics in the forces are two examples of people who have participated and graduated from our courses on leadership and management.
Who else will be doing this course?
Good question! We don't know yet, but we expect it will be people from around the world who want to improve the quality of healthcare or related services. That is why we designed this course, and that is why we are so committed to it.
What is the coolest thing I'll learn if I take this class?
Everyone has had an experience of leadership and or management, both good and bad. When you understand leadership theory and skills you will read books, watch movies and TV and interact with individuals in a completely different way! Leadership is all around us, and through this course you will be able to name and use examples of good and not so good leadership (and management) that you identify in almost every aspect of your daily life.
This course is directed at individuals within healthcare systems – clinicians, staff, leaders, managers and board members. It will also be useful to individuals working in related areas, including aged care, community or welfare work, advocacy, emergency response, the defense forces, or education. Clients or consumers of healthcare services may find the course a useful way to engage with their healthcare providers.